Rent Collection
We make sure you get paid on time, every time

Collecting rent is easy if you have the perfect resident who pays on time! But what if they don’t? Having someone in your corner who knows resident law, and the proper notices to send, is critical!
If a resident has gone beyond the grace period listed in the lease, we provide them with a late rent notice, and collect the appropriate late fees along with the regular rent amount. In the rare case when a resident stops paying rent, we will assist in the eviction process, and work to get the property re-rented as quickly as possible.
We make paying rent easy for residents with our online resident portal that can be accessed 24/7. We encourage residents to pay online, which means we can pay you faster. We also offer residents a cash pay option that is facilitated through Rentvine in their resident portal.
Rent is due on the 1st of the month, even if the 1st is on a weekend or a holiday. Rent is considered late after the 5th of the month. Late Rent Notifications will start on the 6th, along with our Delinquency Process.
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Explore What We Do
as your Naperville Property Manager, we do more than find great residents!
Rest Easy Knowing Your Rental Is Protected
We believe in the best customer experience possible and guarantee our results!
Resident Placement Guarantee
If we place a resident and they break their lease during the first 12 months, we will place a new resident at no cost to you.
Rent Deposit Guarantee
We know you want your money fast! Our owner payments are processed on the 10th of each month and submitted directly to your bank account via ACH deposit. That means cleared resident rent payments typically show up within 2-3 business days.
Management Fee Guarantee
We believe that if we can't collect the rent, then we should NOT get paid. You only pay us a management fee if we successfully collect the rent due.
Leasing Fee Guarantee
You don't pay us a leasing fee until we have a signed lease AND a deposit from the resident.
Response Time Guarantee
Nobody likes waiting for a response. That is why we promise to respond to all communication within 24 hours Monday-Friday, and 48 hours on weekends and holidays.
Legal Compliance Guarantee
Our lease agreements and management agreements are both reviewed and approved by our local Illinois attorney. We operate in compliance with the Fair Housing, Illinois Habitability and Application Screening laws.
$1,000 Pet Damage Guarantee
Our resident screening is so rigorous, we will personally reimburse you up to $1,000 in the event of eviction expenses.
Lost Rent Guarantee – Elite Management & Leasing Package
If a resident that we’ve placed skips out on their lease or must be evicted, we will pay you the rent you are owed, up to $1,000 of lost income.
Property Damage Guarantee – Elite Management & Leasing Package
If a resident that we've placed moves out and causes damage to your property beyond normal wear and tear, we will cover the cost of repairs, up to $1,000.
Areas We Serve
- Naperville
- Oswego
- Montgomery
- Yorkville
- Aurora
- Batavia
- Plainfield
- North Aurora
- Geneva
- St. Charles