Guarantees
Know your property is protected with our guarantees
Resident Placement Guarantee
If we place a resident and they break their lease during the first 12 months, we will place a new resident at no cost to you.
Rent Deposit Guarantee
We know you want your money fast! Our owner payments are processed on the 10th of each month and submitted directly to your bank account via ACH deposit. That means cleared resident rent payments typically show up within 2-3 business days.
Management Fee Guarantee
We believe that if we can't collect the rent, then we should NOT get paid. You only pay us a management fee if we successfully collect the rent due.
Leasing Fee Guarantee
You don't pay us a leasing fee until we have a signed lease AND a deposit from the resident.
Response Time Guarantee
Nobody likes waiting for a response. That is why we promise to respond to all communication within 24 hours Monday-Friday, and 48 hours on weekends and holidays.
Legal Compliance Guarantee
Our lease agreements and management agreements are both reviewed and approved by our local Illinois attorney. We operate in compliance with the Fair Housing, Illinois Habitability and Application Screening laws.
$1,000 Pet Damage Guarantee
Our resident screening is so rigorous, we will personally reimburse you up to $1,000 in the event of eviction expenses.
Lost Rent Guarantee – Elite Management & Leasing Package
If a resident that we’ve placed skips out on their lease or must be evicted, we will pay you the rent you are owed, up to $1,000 of lost income.
Property Damage Guarantee – Elite Management & Leasing Package
If a resident that we've placed moves out and causes damage to your property beyond normal wear and tear, we will cover the cost of repairs, up to $1,000.